Whenever a working RAM stick is inserted into Slot 6, I get the below error upon startup.
I've tested using a working stick, such as one used in any of the other slots. It's definetly not an issue with the RAM itself.
Looking online I've found this exact issue solved by fixing a bent pin, but using a magnifying glass and flashlight shows no bent pins.
Error message
942-Memory Training Error. DIMM 6 on CPU 0 experienced an error during training (CODE 3014)Additional details
- It's a Z620 HP workstation
- All the RAM slots worked before, nothing has changed it just stopped one day
- Switching a RAM stick from a working slot into the problem slot causes the issue - meaning it's not a RAM overload or RAM stick issue
- I had 64 GB of RAM (8 sticks of 8GB) before the issue occurred, all of the RAM is the same
Image of the component on the board (Sorry not very clear)
91 Answer
Your system's motherboard appears to have a faulty or damaged memory slot.
The HP Z620 workstation uses quad-channel memory. You can either:
- replace the faulty motherboard and put the existing processor and memory modules into the new board, or
- replace the eight 8 GB memory modules with four 16 GB memory modules to work around the failed memory slot.
- If you do this, ignore the bad memory slot (slot 6) and do not populate any other slots with the same color as that slot. Populate the other four slots with the new memory modules.
- Make sure you purchase ECC memory! This is a Xeon-based system, so it needs server-type ECC memory modules. Note that registered memory is supported; registered memory is almost always ECC memory as well.
- The maximum supported memory speed is DDR3-1600.
Useful links:
- Service manual
- Memory configuration information (contrary to this document, 32 GB RDIMMs are in fact supported)
