Ethernet port is not stable

I have just built a PC with motherboard Asus pro gaming H170 with Win10, the motherboard actually offers some awesome features for the ethernet port, The problem is when I connect Ethernet cable successfully identified on PC but from time to time (10min Max) automatically disconnects and reconnects, sometimes it gives me the yellow warning about no internet access when there is actually and I have noticed something even more weird the internet speed with ethernet connected to pc is much much much slower than connecting pc with WIFI !! we all know that Ethernet is more stable and faster so why PC doesn't receive the full potential ?

NOTES to keep in mind:

  1. I have already been using this ethernet cable with better connecting that WIFI for over a year,from the same place with the same router with no any changes.
  2. I have tested the ethernet cable on another Laptop and a PS4 both gets the Max speed and stable connection.
  3. I have installed the drivers and reinstalled the drivers several times hopefully to fix the issue.
  4. Asus doesn't have a good tech support especially in my country thats why I'm here.

Any help would be appreciated.

2

1 Answer

Check the eventvwr logs and see if there are any messages relating to the network adapter or network services. Also, check the power supply. I've seen (in the field) a faulty power supply cause intermittent network issues. Port failing / restarting. Should show up in the eventvwr logs, if this was the case.

2

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