Unable to find "Adobe PDF" resource files on Acrobat DC

For some reason, whenever I try to convert an MS Office file to a PDF (whether Word, PowerPoint, or Excel), I get the error in the title.

This is despite the fact that I can verify the relevant features are installed using the installer.

How do I fix this?

1 Answer

This can happen if you're missing some of these files:

%ProgramFiles(x86)%\Adobe\Acrobat DC\PDFMaker\Office\AcrobatPDFMakerForOffice.tlb
%ProgramFiles(x86)%\Adobe\Acrobat DC\PDFMaker\Office\Fastest.joboptions
%ProgramFiles(x86)%\Adobe\Acrobat DC\PDFMaker\Office\ImpCommWord.dll
%ProgramFiles(x86)%\Adobe\Acrobat DC\PDFMaker\Office\PDFMEngine.dll
%ProgramFiles(x86)%\Adobe\Acrobat DC\PDFMaker\Office\PDFMExcel.dll
%ProgramFiles(x86)%\Adobe\Acrobat DC\PDFMaker\Office\PDFMOfficeAddin.dll
%ProgramFiles(x86)%\Adobe\Acrobat DC\PDFMaker\Office\PDFMPowerPoint.dll
%ProgramFiles(x86)%\Adobe\Acrobat DC\PDFMaker\Office\PDFMWord.dll
%ProgramFiles(x86)%\Adobe\Acrobat DC\PDFMaker\Office\pdfport.dll
%ProgramFiles(x86)%\Adobe\Acrobat DC\PDFMaker\Office\Readers
%ProgramFiles(x86)%\Adobe\Acrobat DC\PDFMaker\Office\Sangam.dll
%ProgramFiles(x86)%\Adobe\Acrobat DC\PDFMaker\Office\x64
%ProgramFiles(x86)%\Adobe\Acrobat DC\PDFMaker\Office\Readers\Reader For RTF.smrd
%ProgramFiles(x86)%\Adobe\Acrobat DC\PDFMaker\Office\Readers\Reader for Word.smrd
%ProgramFiles(x86)%\Adobe\Acrobat DC\PDFMaker\Office\x64\AcrobatPDFMakerForOffice.tlb
%ProgramFiles(x86)%\Adobe\Acrobat DC\PDFMaker\Office\x64\ImpCommWord.dll
%ProgramFiles(x86)%\Adobe\Acrobat DC\PDFMaker\Office\x64\PDFMEngine.dll
%ProgramFiles(x86)%\Adobe\Acrobat DC\PDFMaker\Office\x64\PDFMExcel.dll
%ProgramFiles(x86)%\Adobe\Acrobat DC\PDFMaker\Office\x64\PDFMOfficeAddin.dll
%ProgramFiles(x86)%\Adobe\Acrobat DC\PDFMaker\Office\x64\PDFMPowerPoint.dll
%ProgramFiles(x86)%\Adobe\Acrobat DC\PDFMaker\Office\x64\PDFMWord.dll
%ProgramFiles(x86)%\Adobe\Acrobat DC\PDFMaker\Office\x64\pdfport.dll

I fixed this by removing and then adding back the "Microsoft Office" feature under the Adobe PDFMaker feature that pops up when you run the installer (AcroPro.msi). Of course you have after you remove the feature so that it gets removed, then run it again to add it back. Furthermore, I added it back by clicking "This feature, and all its subfeatures, will be installed", even though no subfeatures were listed. I don't know if the latter made any difference but the issue was fixed for me after these.