Windows couldnot search for new updates

While applying the March OS patches , I am getting the below issue :

OS - Windows Server 2012 R2 Standard.

I have tried to check on below fixes .

1. netsh winsock reset and Rebooted OS , doesn't work .
2. Solving the Windows Update 80072EE2 Error

In the registry editor, browse to the folder in the left hand panel to the

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate

delete the keys in the right hand pane called WUServer and WIStatusServer .

NOTE : First of all , the windowsupdate folder doesnot exist in machine . This doesn't help .

Nothing helped so far . Can anyone help me .

Please find the error log :

Key points:

[AGENT_DETECTION_FAILED]
80072ee2
AutomaticUpdatesWuApp
Failure Software Synchronization
Windows Update Client failed to detect with error 0x80072ee2. 

SLS Making request with URL {9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=839&L=en-US;ja-JP&P=&PT=0x7&WUA=7.9.9600.18838 Misc WARNING: Send failed with hr = 80072ee2. Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : Misc WARNING: Send request failed, hr:0x80072ee2 Misc WARNING: WinHttp: SendRequestUsingProxy failed for >## RESUMED ## AU: Search for updates [CallId = {9C43E378-AC70-49EB-BFDE-EFC4884478E7} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}] AU # WARNING: Search callback failed, result = 0x80072EE2 AU ######### AU ## END ## AU: Search for updates [CallId = {9C43E378-AC70-49EB-BFDE-EFC4884478E7} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}] AU ############# AU All AU searches complete. AU # WARNING: Failed to find updates with error code 80072ee2

1 Answer

The below troubleshooting helped me to fix the issue:

1. Open run --> Type Gpedit.msc
2. Computer configuration --> Administrative templates
3. Windows Components --> Windows Update

Compare the below three settings under Windows update with the server where the Windows Patching update is properly working:

1. Always automatically restart at the scheduled time
2. Configure Automatic updates
3. Specify intranet Microsoft update service location

The above three settings are disabled in my case . I did compare the settings with the working patching update process server and all went good .

Hope this helps someone . Good Day